Bloemfontein, South Africa
infoandsupport@laronait.co.za+27 (71) 986-9083
Larona IT Services

CUSTOMER SUPPORT

Let’s get you
back on track.

Need help with your computer, network or Microsoft 365? Contact Larona IT Services and tell us what is happening.

EMAIL SUPPORT

Write to us

infoandsupport@laronait.co.za

Describe the issue and include any useful error messages.

CALL SUPPORT

Let’s talk

+27 (71) 986-9083

Call to discuss the problem and available assistance.

BEFORE YOU CONTACT US

A little detail
goes a long way.

  1. Tell us what is affected

    Include the device, operating system or Microsoft 365 service involved.

  2. Describe what you see

    Share the error message and when the issue started. Remove private information from screenshots.

  3. Let us know the impact

    Tell us whether one person or the whole team is affected, and provide a number we can reach you on.

Keep your account secure. Never email passwords, one-time codes or recovery codes. Any remote assistance will be arranged directly with you.

SUPPORT QUESTIONS

What happens next?

How do I request assistance?

Email infoandsupport@laronait.co.za or call +27 (71) 986-9083. We will discuss the issue, availability and the appropriate next step.

Can you help remotely?

Some issues can be addressed remotely. We will first confirm whether that is suitable and agree on the access needed.

Is support free?

Costs depend on the request. Scope and any applicable charges are discussed before work starts. This page does not include a paid support plan or guarantee a response time.